Learning and Development

Learning and Development

Jobs TRAINING SESSIONAll of our staff undertake a full and comprehensive ongoing training programme to give them the skills, experience and knowledge to carry out their role to the best of their abilities. This includes a series of courses at local venues with highly qualified instructors, on-line training, in-house shadowing and one-on-one coaching. Our well-respected Learning and Development Department work closely with staff and managers to ensure everyone has access to the information and training that they require, through talented and dedicated internal tutors and approved external suppliers.

Here is what our staff have had to say about learning and development at Heritage Care:

 “My team leader and colleagues have been fantastic since I joined. I’ve had a full induction and was also able to shadow someone and then gradually took over with someone observing me. I’ve had back-up all the way.”

  • Support Worker, Lincolnshire

“Visiting the various services during my induction was invaluable, as it allowed me to really see what Heritage Care is about.”

  • Payroll Administrator, Loughton

“The systems that have been put in for training are superb, the website has all the information, it’s completely up-to-date and all I need to do is open up my lap-top – it’s amazing!”

  • Deputy Manager, Buckinghamshire

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