Community Options

Community Options

Community Options


Community Options Ltd,
2a Fielding Lane,
Kent BR2 9FL


Tel: 020 8313 9725

Fax: 020 8313 9703

Types of care

  • Mental Health
  • Accommodation or Community based

Community Options is an award winning registered charity and a subsidiary of Heritage Care. For over 25 years they have helped people with mental health needs to work towards recovery and lead valued lives within the community. People’s needs change as they pass through the different stages of their recovery journey; Community Options is able to help them because the organisation has developed a wide range of mental health services, providing support to people with mild to severe mental health needs on both a short term and ongoing basis. They operate across a number of London Boroughs and provide high quality specialist mental health services for the Heritage Care group. Services are person-centred and designed to promote recovery whether from mild or severe mental ill health. They currently operate within the London Boroughs of Bromley, Newham, Sutton, Tower Hamlets and Greenwich.

What they do


Their vision is for everyone who is experiencing mental ill-health to have access to appropriate and timely support and to lead valued lives in the community as equal citizens.


They work with people who have a range of mental health needs, from mild anxiety and depression to severe and enduring mental health problems. They are able to provide effective, value for money services to people buying services directly


They do this by providing innovative, effective value for money services and training to individuals, community groups and mental health professionals. They are Experts in Recovery – able to deliver first class training and development programmes. They are a pathway for NHS patients – providing effective step down services that can work with people who have complex needs.


Their person-centred approach allows them to work with individuals flexibly to support their specific needs on their recovery journey. In this way, people are able to make choices and take responsibility in an enabling environment for their own support systems.


Accommodation Based Services

  • Safe, supportive and residential accommodation for individuals, to enable them to develop, learn or relearn ways to manage their mental wellbeing, and move on to live meaningful lives within the community.
  • Registered Homes and Supported Housing projects available.
  • Intensive Support and rehabilitation services available.

Community Support Services

  • Flexible 1:1 support for people in the community.
  • Intensive 24/7 support available on a short term or ongoing basis 365 days a year.
  • Self-Directed Support Services - with support planning.

Service User Involvement Projects

  • Training, support and mentoring for service user groups are provided in both Bromley and Tower Hamlets.

Self Directed Support Services

  • Support planning services are provided within the London Boroughs of Newham and Greenwich.

Community Engagement and Inclusion Services

  • Providing meaningful activities and helping to build social and support networks; as direct feedback from service users Community Options have developed groups that promote community engagement and social inclusion. These are community based recovery projects using shared experiences, drama, horticultural and choir groups.
  • Providing a framework and voice for service user involvement to enable them to help shape services.

Specialist Mental Health Training and Consultancy Services

Community Options delivers a range of training, conference and consultancy services designed to increase individuals’ mental health and wellbeing. They also provide specialist recovery training and consultancy to help organisations achieve best practice in the mental-health arena. Off the shelf or bespoke training is available and covers:

  • mental health
  • recovery
  • person-centred planning
  • self-development


For more information please visit their website